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Guarantees |
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Our service is backed by a no-nonsense, no questions asked 30 day money-back guarantee. Within the first 30 days, upon request we will refund 100% of your hosting fees* if you are unsatisfied for any reason.We also guarantee 99.9% up-time. The most basic expectation for a web host to meet is to ensure your website is always up and running. When a server running Linux (as we do) is properly configured, it's virtually crash-proof and all that's required to stay up and running 99.9% of the time is to simply not fiddle with the power button on the server. It is occassionally necessary to briefly take a server offline for maintenance and upgrades, which is why we don't guarantee 100% uptime. If ever we fall below 99.9%, a refund of your current month's hosting fees will be refunded to you upon request... we won't prorate, nor will we credit... it will be a refund for an entire month's worth of service. Why? Because when all we have to do is simply not fiddle with the power button, we don't deserve to take your money if we can't leave the server turned on. We stand behind our service, and our commitment to you. * Domain registration fees and SSL certificate fees are expressly excluded from the 30 day satisfaction guarantee as these items are portable to another service provider and our registration costs are not refundable to us. |
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24/7 Technical Support |
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No Nickel and Diming |
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Other web hosts like to charge extra for more email addresses, more databases, etc. The only cost associated with such items is the extra disk space these items will require, and you're already paying for that. That's double-billing, and it's not an acceptable way to do business. It's like buying a car with 4 seats, and then being asked to pay a premium for each passenger you'll actually carry.Our philosophy is that if there's no cost associated with providing a particular feature, then there should be no charge. If there is a cost, then the item should be offered at a fair price. This is why we offer only one plan... we don't try to create a "perception" of value where there is none, there's no bronze, silver, or gold plans with a varying number of POP accounts and databases included, and we don't charge for additional data transfer because we have unmetered data transfer ourselves. What you pay for with us, is great service... something that actually has value. |
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Fantastico De Luxe |
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With a click of the mouse, you can instantly install a script without any programming knowledge. Over 50 scripts included |
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Our service is backed by a no-nonsense, no questions asked 30 day money-back guarantee. Within the first 30 days, upon request we will refund 100% of your hosting fees* if you are unsatisfied for any reason.
Other web hosts like to charge extra for more email addresses, more databases, etc. The only cost associated with such items is the extra disk space these items will require, and you're already paying for that. That's double-billing, and it's not an acceptable way to do business. It's like buying a car with 4 seats, and then being asked to pay a premium for each passenger you'll actually carry.
With a click of the mouse, you can instantly install a script without any programming knowledge. Over 50 scripts included